How we protect you:
When you sign up for On-line banking, you will be required to create your own password. Passwords also need to be changed every 6 months. This may seem like an inconvenience, but it’s really for your protection. Read further for some tips on strong passwords.
When you submit information to us in our on-line banking service, all data transfers are encrypted to industry standards. Our computer systems are also protected by a firewall that prohibits unauthorized access. (Messages sent through the “contact us” portion of the web-site, like other Internet e-mail, may not be secure. Do not send us any confidential or personal information by e-mail.)
When you complete your On-line banking transactions, we suggest you log off. For your protection, if you are logged into our On-line banking systems, but have no activity for 15 minutes, our system will automatically log you off. This reduces the risk of someone else accessing your information from your unattended computer.
We will never contact you by e-mail or phone to request confirmation of personal identity information in connection with your accounts with us. If you receive any such communications, do not provide the information, and then notify us with as much information as you can provide about the request.
How You Can Protect Your Information: There are a number of important things you should do to help keep your information secure.
Maintain your on-line security:
- Verify you are on a secure page by checking for the padlock icon on the bottom right of the browser window
- Be sure the URL begins with https, instead of http and make sure the site you are visiting is the site you believe it to be
- When you are finished with any secure online session, always remember to Log Off or close the browser window
- Avoid performing sensitive transactions on public computers
- Select passwords that are easy for you to remember, but hard for others to guess. The best passwords are a combination of letters, numbers and special characters. Combining short words or the first letters of the words in a phrase make them easier to remember. Avoid using birth dates, or names of pets or family members.
- Don’t set your computer up to “remember your passwords”, and don’t write your passwords down where someone could find them.
- Keep your computer software updated, and run reputable personal firewall, anti-virus and anti-spyware programs which you update regularly
Safeguard your account numbers:
Store new and cancelled checks or images securely; report any lost or stolen documents which include your account number; shred any unneeded documents; review your account statements—and better yet, balance your accounts; and report any suspicious activity or unauthorized transactions immediately. Use a locking mailbox if possible for incoming mail; send outgoing mail from a secured mailbox or post office; and shred all unwanted, pre-approved offers for credit cards or loans.